At Direc Business Technologies Inc. (DBTI), we’re all about the people. We build and bring the best customer experience with Zendesk, our CRM software for support, sales, and customer engagement.
Zendesk
It is a customer service solution that is aimed to be stunningly simple and is used by many of the world’s most prominent organizations to deliver support to their customers. It comprises support, chat, call center solution, and knowledgebase modules that you can upgrade separately to communicate with your clients in the best way.
Zendesk Products
Support
Integrated Customer Support
Sell
Sales CRM
Guide
Knowledge Base and Smart Self-Service
Chat
Live Chat and Messaging
Explore
Analytics and Reporting
Talk
Call Center Software
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