At Direc Business Technologies Inc. (DBTI), we’re all about the people. We build and bring the best customer experience with Zendesk, our CRM software for support, sales, and customer engagement.
It is a customer service solution that is aimed to be stunningly simple and is used by many of the world’s most prominent organizations to deliver support to their customers. It comprises support, chat, call center solution, and knowledgebase modules that you can upgrade separately to communicate with your clients in the best way.
Integrated Customer Support
Knowledge Base and Smart Self-Service
Live Chat and Messaging
Analytics and Reporting
Call Center Software