How to register your end-user account profile

This will guide you step-by-step in signing up your email account for a first time user.

Follow the instructions below:

1.  At the bottom portion of the email notification of your ticket, click the link as shown from the image below.

2.  Click on the Forgot my password link from the login page, or just click Sign-up.

3.  Enter your email address that you used to submit request tickets with us.

4.  A prompt message will pop-up, then follow the instruction as stated.

5.  On the email you received from our Zendesk support account, click the link and then create your password.

6.  Follow the password requirements from the reset window, then click Set password.

Save your email and password credentials for your portal access.

Once your registration is done, you can now access your user account, view all your created tickets, check the its statuses, submit new request, update/reply to your requests, contribute or follow knowledgebase articles, etc.