Contextual Workspaces in Zendesk Support

Give agents the right tools they need based on the ticket they’re solving.

Build workspaces that are relevant to the ticket at hand

As your customer service team grows and your support operations become more complex, agents can get bogged down looking for the right productivity tools to use. With contextual workspaces, you can automatically surface the most relevant tools for solving the ticket at hand.

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Source: Zendesk